Shipping Policy

We understand the importance of your cards and other collectibles arriving promptly and securely.


Domestic Shipping

We offer standard shipping and express shipping within Australia, and Australia Post International Express to customers outside Australia. Delivery times may vary depending on your location, but most orders will arrive within 1-2 business days of being posted. Once your order has been shipped, you will receive a tracking number by email, which you can use to track the progress of your delivery.

Shipping rates:
Australia Post Express $12 (recommended)
Australia Post Standard $8
Large items may incur higher shipping costs.


International Shipping

Shipping rates:
Australia Post International Express $28 (AUD)
Large items may incur higher shipping costs.

International shipments take between 7-21 days and may be subject to customs and other logistical delays.

Preorders

Estimated arrival time of pre-orders will be stated on the product page of the item and updated as soon as possible after any changes to estimates such as release delays.


Packaging and Delivery

Orders are packaged and shipped every Monday of the week with the exception of public holidays and other operational delays.

We take great care in packaging your orders to ensure they arrive in excellent condition. All cards are packaged in protective sleeves and top loaders, and then shipped in padded envelopes or boxes.

Some cards arrive damaged from the manufacturer. We do not take responsibility for factory damaged goods, but we can assist you with returning these items to the manufacturer.


Support

If you receive an incorrect or damaged item or have any questions or concerns regarding shipping, please contact us at support@cosmiccards.com.au